Privacy Policy

Introduction

Jolly Metal Products respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, submit an enquiry, request a quote, or communicate with us.

Information We Collect

We may collect information you choose to provide and information that helps us operate the website. This may include:

• Name, company name, designation, phone number, email address, and business address.
• Product requirements, drawings, standards, grades, quantities, delivery locations, and other quote details.
• Messages, attachments, and other information submitted through forms, email, phone, or WhatsApp.
• Technical information such as IP address, browser type, device type, pages visited, referral source, and approximate location derived from website usage.

How We Use Your Information

We use information for business and website purposes, including to:

• Respond to enquiries, prepare quotes, and discuss product requirements.
• Process orders, coordinate delivery, provide support, and maintain customer or supplier records.
• Improve our website, forms, product information, and customer communication.
• Protect our website, prevent misuse, resolve disputes, and comply with applicable legal, tax, accounting, or regulatory obligations.

Enquiries and Quote Requests

When you send an enquiry or request a quote, we use the submitted details to understand your requirement, contact you, prepare a commercial response, and keep a record of the discussion. Please avoid sending personal information that is not needed for your business requirement.

Cookies and Similar Technologies

Our website may use cookies or similar technologies to keep the site working, remember basic preferences, understand website performance, and improve user experience. You can control or disable cookies through your browser settings, though some website features may not work as intended.

Website Analytics

We may review website analytics to understand traffic, popular pages, referral sources, and technical performance. Analytics information is used to maintain and improve the website and is not used to identify visitors where identification is not necessary.

Sharing of Information

We do not sell personal information. We may share information with service providers, logistics partners, professional advisers, government or regulatory authorities, or other parties when needed to operate our business, fulfil a request, protect our rights, or comply with law. Service providers are expected to handle information responsibly and only for the purpose for which it is shared.

Data Security

We use reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse, alteration, or disclosure. No website, email, or internet transmission is completely secure, so we cannot guarantee absolute security.

Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including enquiry follow-up, customer or supplier relationship management, record keeping, legal compliance, dispute resolution, and business administration. When information is no longer required, we will delete, anonymise, or securely retain it where law requires continued storage.

Your Choices

You may contact us to request access to your personal information, ask us to correct or update it, request deletion where applicable, withdraw consent where processing is based on consent, or raise a privacy concern. We may need to verify your identity and retain certain information where required by law or legitimate business needs.

Third-Party Links

Our website may link to third-party websites, platforms, or services. We are not responsible for the privacy practices or content of those third parties. Please review their privacy notices before sharing information with them.

Children’s Privacy

Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised last updated date. Continued use of the website after an update means the revised Policy applies to future interactions.

For questions about this Privacy Policy or how we handle information, please contact Jolly Metal Products using the contact details below.

Contact Us

If you have questions about this Cookies Policy or how cookies are used on our website, please contact us:

• Phone: +91 161 5026357
  Mon–Sat: 9:00 AM–6:00 PM
• Email: info@stainlessboltsindia.com
  We reply within 24 hours.
• WhatsApp: +91 98788 66357
  Message us on WhatsApp.
• Address: Jolly Metal Products, Baba Gajaji Jain Colony, Moti Nagar, Ludhiana, Punjab, India